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Entry Door Not Closing – 4 Causes and Repair Costs

An entry door that won't close, requires excessive force or has started sagging is both a security and comfort problem. Unlike balcony doors, front entry doors are heavier, use different hinge types and multi-point locks — diagnosis and repair follow a different logic than window servicing.

Published: June 3, 2025
8 min read
Entry door diagnosis – sagging sash, multi-point lock and threshold seal repair

An entry door that refuses to close properly is both a security problem and a source of heat loss. Unlike balcony doors, front entry doors weigh 60–120 kg, use 3D adjustable or fixed hinges, multi-point locking systems and a dedicated threshold seal. Repair follows a different diagnostic logic than window servicing. Here are the four main causes and their repair costs.

Cause 1 – Sagging Sash (Worn Top Hinge)

A sagging sash is by far the most common cause. The bottom corner on the hinge side rises, the bottom corner on the lock side drops and rubs the threshold. If lifting the door by the handle makes it close easily — the hinge is the culprit. Modern 3D adjustable hinges (with a visible side cover hiding an Allen-key socket) can be corrected in minutes. Fixed hinges require removal and replacement. 3D hinge adjustment: 50–80 PLN. Single hinge replacement: 120–200 PLN.

Cause 2 – Warped Frame

PVC and aluminium frames rarely warp, but can shift if fixing anchors corrode or settlement occurs. Wooden frames warp more readily from humidity changes. Signs: a light gap running the full length of one edge, or the door needing simultaneous pushing and pulling to close. Minor warping in wooden frames may respond to drying and re-impregnation; frame replacement costs 800–2,500 PLN depending on material and size.

Cause 3 – Multi-Point Lock Misalignment

Entry doors use multi-point locks: one handle turn engages bolts at 3–5 points simultaneously. After years of use, the bolts and their keeper plates wear and no longer align cleanly — the door feels "heavy" to close or the key turns with resistance. Cost of adjustment or repair: 100–180 PLN. Full lock replacement: 300–600 PLN depending on brand and model.

Cause 4 – Failed Threshold Seal

The threshold seal (or automatic drop seal) protects against draughts, sound and rain ingress at the door bottom. After 8–15 years it hardens, crumbles or the automatic mechanism loses its travel. Cold draughts at floor level, noise from the stairwell, or water under the door in heavy rain are the tell-tale signs. Threshold seal replacement: 80–150 PLN.

Quick Self-Diagnosis Before Calling a Technician

Close the door and check for light gaps around the perimeter. Lift the handle to see if the door closes more easily (hinge problem). Observe the lock bolts extending — do they align cleanly with their keeper plates? Run the paper test at the threshold. 3D hinges with a visible side cover can be self-adjusted with an Allen key; multi-point lock repair and frame correction require a specialist.

Entry door not closing in your home or flat? Naprawa Okna 24 diagnoses and repairs entry doors with a free on-site assessment. An unsealed front door raises heating costs and reduces security — don't delay. Contact us to book a service visit: door repair service.

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Yes, the initial diagnostics and our technician's visit to assess the work are completely free. No hidden costs and no obligations. If you decide to proceed with the service, the technician will provide a clear quote on site, explain all the details, and if needed – can start work immediately and complete the repair during the same visit.

Absolutely! We provide a warranty for both the services performed and the materials used – in accordance with applicable regulations.

We cover all of Poland, with a particular focus on major metropolitan areas: Warsaw and surroundings, Kraków and Małopolska, Łódź area, Poznań and surroundings, Katowice and all of Silesia (Sosnowiec, Gliwice, Chorzów, Bytom, Zabrze, Tychy and 30+ cities). Call us – we'll call back within 15 minutes to arrange a visit.

The price depends on the type of window, the nature of the issue, and the materials needed. Upon arrival, the technician will provide an exact quote on site with no hidden fees, and you decide whether you want to proceed with the work.

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In most cases, repair is sufficient: replacing seals or hardware, sealing, adjustment, cleaning and lubricating the mechanisms. This is a much cheaper solution than installing new windows.

Repair is cheaper because you don't need to buy a new window, remove the old one, dispose of it, or carry out finishing work after installing a new unit. Repair saves both time and money, being a significantly more cost-effective solution.

We service windows from all major manufacturers, including: Rehau, Veka, KBE, Schuco, Salamander, Aluplast and many others. Our technicians undergo training on the specific mechanisms of each manufacturer.

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Yes, we provide services all year round. During winter, we carry out window servicing using special methods to avoid cooling down the rooms and ensure maximum comfort.

Balcony door adjustment for PVC or aluminium doors starts from 80 zł. It includes precise 3D adjustment of hinges and fittings, eliminating sagging, draughts and closing issues. Free on-site diagnostics – the technician will quote on arrival.

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A window ventilator (trickle vent) is a ventilation device fitted in or above a window frame, providing a constant supply of fresh air without opening the window. Since 2021 (Polish building regulations WT 2021), ventilators are mandatory in new buildings. We install pressure-controlled, humidity-sensitive and acoustic ventilators – from 80 zł each.

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